FREQUENTLY ASKED QUESTIONS

How fast is the order processed?

No later than the business day after order is placed, if order is submitted by 7pm PST. Orders placed on Friday, Saturday, and Sunday will be processed on Monday and shipped by Tuesday.

Shipping

Free on every order!

A prepaid return label will also be included for returning your set.

Exchanges

We apologize if you received any pieces you are not 100% satisfied with. Please email us at happinessteam@bellanove.com within 2 days of item delivery with:

The items you want to return for the exchange
The items you want to receive for the exchange

We will respond within 24 hours to confirm with instructions for the exchange.

Quality is at the very heart and when you place an order with us you can be guaranteed that what we deliver to you matches your specifications and expectations! Contact us at happinessteam@bellanove.com if you’re unsatisfied for any reason!

Clothing Care

We’ll take care of dry cleaning each item when you’re done with it! Hygiene is of utmost importance to us too!